Shipping policy

Effective Date: 13 February 2025

Thank you for shopping with RH Fashions. We are committed to delivering your order safely and efficiently.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email or WhatsApp message with your tracking details.

During peak seasons or promotional periods, processing times may be slightly extended.

2. Delivery Timeframes

Estimated delivery times:

Delivery times may vary depending on your location and courier service.

RH Fashions is not responsible for delays caused by:

3. Shipping Rates

Shipping fees are calculated at checkout based on your delivery location.

We may offer:

Shipping costs are non-refundable once the order has been dispatched.

4. Order Tracking

Once your order has been shipped, you will receive tracking details via email or WhatsApp.

Please allow up to 24 hours for tracking information to update.

5. Incorrect Address Information

Customers are responsible for ensuring that shipping details are correct at checkout.

If an incorrect address is provided:

6. Delivery Issues

If your order has not arrived within the estimated timeframe, please contact us at:

📧 thisisrhfashions@gmail.com

📱 072 630 7118

We will assist you in resolving the issue as quickly as possible.

7. International Shipping

We currently ship within South Africa.

For international orders, please contact us before placing your order.